As a business analyst almost everything you do needs to be communicated to someone.
Everyone has different agendas, learning styles, and needs
Executives don’t want the details.
Developers don’t want the generalities
Once you have the understanding you want to convey ask yourself:
- Who is the audience?
- What do they need to understand?
- What questions do they want to be answered?
- How will they best receive the information?
Understanding your audience and their motives will make you a better communicator.