My Daily Thoughts


Take the Customer Journey Together

Every single interaction, the most minute details of the interaction you have with your customer, are an opportunity for you to create something remarkable.
Joey Coleman

Take your customer on a journey from the point they identify an issue they need to be resolved or an outcome they are looking for until they get their outcome.

Make sure you are a guide throughout the whole process.  Don’t abandon them on a path anywhere before they get their outcome.  You never know when your customer doesn’t know or understand the next step.  Be with them throughout the joruney

Live the Adventure


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