My Daily Thoughts

201909210354Misc

Start with the End in Mind

Always begin with the end in mind.
Dr. Stephen R. Covey

When designing a productized service define the deliverables at the beginning before you even have your first client for the productized service.

If you have a clear definition of what the deliverables are then your client knows exactly what he will be getting.

If you have a clear definition of what the deliverables are you can determine what the outcome for the client will be based on those deliverables.

If you have a clear definition of what the deliverables are you can determine the value of the productized service and therefore the price.

One note: Even if you have the deliverables defined at the beginning of the project you don’t need to let the client know.  These can be a surprise when they are delivered which may add to the client’s perspective of the service.

Live the Adventure

Geoff

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